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LPSN

LivePerson, Inc.

LivePerson, Inc. is classed by the SEC under Services-Prepackaged Software (industry code 7372), based in New York, NY. In its latest annual figures on file, for the fiscal year ended 2025-12-31, it reported revenue of $244 million and a loss of $67 million (its filed statements).

Subscription business Services-Prepackaged Software New York, NY filings since 2000 8 of 9 filed, 1 estimated
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Sector peers: INSEAMPLPDFSUPLD

3.3/10headline grade
vs its business-model standard
4.3/10past 2.4/10present 3.4/10future

Three tenses, nine metrics. Unseen metrics stay unseen; the grade never fakes a number. Proxy era: provisional values, marked. Weighed as a subscription business: prior from its industry code (SEC 7372, Services-Prepackaged Software); the filing read can change it. All three tenses have at least two readings, so the archetype blend applies as printed.

The grade, in three tenses

Headline 3.3 out of ten, 8 of 9 metrics filed and 1 estimated: past 4.3 out of ten, present 2.4 out of ten, future 3.4 out of ten. The past asks what it actually did, the present what it is doing right now, the future what it is set up to do next.

The nine metrics

  • Surviving crises (past): 1.7 out of ten. 6 warning events since 2017; the latest 2026-09-04. 17th percentile among 230 sector filers. A production reading, recomputed from the filings on every data build (read from EDGAR 2026-10-12).
  • Track record (past): 1.6 out of ten. +1.4% a year over 9 filed years; profitable in 0 of 9. 16th percentile among 213 sector filers. A production reading, recomputed from the filings on every data build (read from EDGAR 2026-10-12).
  • Shareholder treatment (past): 9.8 out of ten. CrossAssetData estimate 9.8/10, confidence 35 of 100 (one part). 98th percentile among 216 sector filers. A CrossAssetData estimate, not a filed reading: one part, confidence 35 of 100; a filing that carries the missing parts replaces this estimate with the filed reading.
  • Financial health (present): 2.7 out of ten. Leverage 110%: owes 110¢ per asset dollar. 27th percentile among 217 sector filers. A production reading, recomputed from the filings on every data build (read from EDGAR 2026-10-12).
  • Industry position (present): 2.4 out of ten. bottom 24% of 218 in its family; net margin -27.6%. 24th percentile among 218 sector filers. A production reading, recomputed from the filings on every data build (read from EDGAR 2026-10-12).
  • Leadership (present): 1.9 out of ten. bottom 19% of 137 in its family for leadership; chief executive since 2024. 19th percentile among 137 sector filers. A production reading, recomputed from the filings on every data build (read from EDGAR 2026-10-09).
  • Room to expand (future): 4.8 out of ten. bottom 48% of 216 in its family for room to expand. 48th percentile among 216 sector filers. A production reading, recomputed from the filings on every data build (read from EDGAR 2026-10-12).
  • Growth drivers (future): 0.9 out of ten. bottom 9% of 213 in its family for growth drivers. 9th percentile among 213 sector filers. A production reading, recomputed from the filings on every data build (read from EDGAR 2026-10-12).
  • Expectations vs reality (future): 5.7 out of ten. top 43% of 194 in its family for expectations against reality. 57th percentile among 194 sector filers. A production reading, recomputed from the filings on every data build (read from EDGAR 2026-10-12).

The filing record

Newest annual report: Form 10-K filed 2026-03-16 for the period ended 2025-12-31 (on EDGAR). Newest quarterly report: Form 10-Q filed 2026-08-07 for the period ended 2026-06-30 (on EDGAR). Newest results release: Form 8-K filed 2026-03-12 (on EDGAR). Newest filing: Form 15-12G, 2026-09-15. Filings on record since 2000. Read from EDGAR 2026-10-12.

Where the revenue comes from

Product and service lines in fiscal 2025: Hosted Services Business 85%, Professional Services 15%. By geography: Americas 55%, EMEA 29%, XPST 16%. As tagged in its annual report (Form 10-K/A, filed 2026-04-30).

Who runs it

Sabino, Anthony John (Chief Executive Officer); Collins, John Deneen (CFO and COO); Mina, Christopher Allen (Chief Tech Product Officer); Ford, Jeffrey (Chief Accounting Officer); Greenberg, Monica L. (EVP, Policy & General Counsel); Fletcher, Dan (director); Lane, Nathan (director); Miller, James R. (director); Pegueros, Vanessa (director); Tjon, Karin-Joyce (director); and 3 more. 13 officers and directors have filed their own trades in the last fifteen months, names and titles as filed with the SEC, through 2026-09-30.

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